A student waiting for a ride share.

Hey, You Need a Ride?

While the offer may be nice, if you didn’t order that Uber or Lyft the safest thing is never to accept a ride from a driver you have not requested. Here are a few other safety tips when using ride-hailing services.

Before the Ride 

A student using a cell phone to request a ride
Only accept rides that you have requested through an official ride-hailing app.

— Request rides only through the official app.

— Wait for your ride in a safe place. Stay inside until the app alerts you that your ride has arrived.

— Plan to be picked up in a safe, well-lit area.

— Ask “What’s my name?,” before you get into the car. Never get into a car with a driver who can’t identify you by name.

— Verify the make, model and license plate of the car with what’s listed in the app. Never get into a car you have not requested and cannot verify just because they say they work for a ride-hailing company.

— Consider sharing your trip with others. There’s safety in numbers. If you have to travel alone, consider using the carpool option if available.

— Share your ride details with someone you trust. Most ride-hailing services offer ETA or status-sharing opportunities. If that’s not available, snap a photo, and send it to a personal contact to let them know your plans.

During the Ride

— Sit in the back seat, and always wear your seatbelt.

— Track yourself by using the ride-hailing app or a map on your mobile phone.

— Let the driver know that people are looking out for you. Make a phone call to a friend or family member and tell them you are in your ride. If you don’t want to call someone at an odd hour, pretend to make the call, and leave yourself a voice memo.

— Protect your private information by not sharing too many personal details with the driver.

— Don’t distract the driver by listening to loud music or using the flash on your phone’s camera.

— Never ask a driver to do anything dangerous like speed or run traffic lights.

— Trust your gut. If something doesn’t seem right about your driver or the ride, phone 911.

After the Ride

— Exit the car away from traffic and in a well-lit area.

— Rate your driver. Share anything that concerned you about the driver or the experience, so the companies can take action if needed.